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7000 14000 25000 Dimensions (L x W x H) Mm 380 x 380 x 520 381x 580 x 720 380 x 580 x 720 Rated voltage 230 V / 50 Hz 231 V / 50 Hz 230 V / 50 Hz Power consumption W. 17th 27 27 Power consumption, cleaning W. 41 54 54 Power cable length m 10 10 10 Net weight kg 9.64 10.7 13.92 Limited warranty Years 2 + 1 2 + 1 2 + 1 UVC power W. 11 24 24 Number of purple filter foams Units 2 2 4 Number of red filter foams Units 1 1 2 Temperature display Digital Digital Digital UVC operating hours meter 8000 h 8001 h 8000 h Inlet connections mm 38 39 38 Inlet connections 1 ½ " 2 ½ " 1 ½ " Outlet connections DN 75 DN 75 DN 75 Sludge discharge connections DN 40 DN 41 DN 40 Min. Flow rate l / h 2500 3501 3500 Max. Flow rate l / h 4000 5000 6000 Suitable for ponds up to max. m³ 7 14 25 Suitable for ponds with fish stock m³ 3.5 7 12.5 Suitable for ponds with koi m³ 2 3.5 6.5 -
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What types of products do you offer?
At Queni Koi Southern, we provide a curated selection of high-quality pond supplies and premium koi food. Our products include innovative items like the Sinking Air Line for seamless pond aeration and advanced koi food such as the JPD Shogun, designed to enhance the health and vibrancy of your koi.
How can I ensure the well-being of my koi?
To promote the well-being of your koi, it's essential to provide them with high-quality food and maintain a healthy pond environment. Our expertly formulated koi food under the trademarked brand Kenko Koi food and our pond supplies are designed to support the health and vibrancy of your aquatic life, ensuring your pond remains a thriving ecosystem.
What is your shipping policy?
We pride ourselves on prompt delivery! We offer free next working day delivery on orders over £100, and we use trusted carriers to ensure your products arrive safely and on time. For more details, please check our shipping policy on our website.
What should I do if I receive a damaged or incorrect product?
If you receive a damaged or incorrect product, please contact us at orders@queni-koi.co.uk as soon as possible. We will replace the product free of charge and cover the return shipping costs for the incorrect or damaged item.
Can I return koi or specially made products?
Unfortunately, once koi have left our premises, we cannot accept any responsibility for them, and they cannot be returned. Additionally, specially made products, such as custom filtration systems, can only be returned if they are faulty or damaged.
How do I cancel my order?
If you wish to cancel your order, you can do so within 14 days of receiving your products. Please contact us at orders@queni-koi.co.uk for authorization.
What is your refund policy?
We will refund all sums paid by you if the items are returned in the condition they were sent. Please allow up to 3-5 days for us to process your return once we receive the items back.
How can I contact customer support?
You can reach our customer support team by emailing us at sales@queni-koi.co.uk or by calling us at 0116 2677053. We're here to help!
