Koi Doc Professional Bio Filter Starter Gel 1 Litre and 5 Litre For Koi and Cold Water Ponds

Koi Doc Bacteria Filter Start Gel

Enhance your pond's natural filtration system with Koi Doc Bio Filter Starter Gel, formulated with a concentrated blend of Nitrosomonas and Nitrobacter bacteria that effectively break down harmful pollutants such as ammonia and nitrite.

One of the highest quality pond filter starters available, Koi Doc Bacteria Filter Start Gel contains around 1 BILLION colony forming units per ml, ensuring optimal biological action for cleaner, healthier water. With regular use, this concentrated formula prevents filter clogging by breaking down organic material, making maintenance a breeze.

Simply add 500 ml to every 10,000 liters of pond water every 14 days after dosing, and switch off UV and ozone systems temporarily for best results.

About Koi Doc Koi Range

Koi Doc by Queni Koi Southern provides a select range of premium quality water treatments that are as good as the market leaders at a far more competitive price.

All of these products have been extensively tested and manufactured to the highest standards to ensure you have water treatments that are safe to use, provide the best in class results that are safe and trusted. In many cases our prices are under half that of the equivalent products from other brands with similar, the same or better results.

All of our koi including dozens of show winners supplied by Queni Koi over the years have been kept in waters treated with the Koi Doc range of products. The well established Koi Doc range of water treatments are trusted by thousands of koi keepers who return time after time to ensure the water their koi are kept in is well balanced and optimum conditions to allow their koi to thrive.

Only the highest quality materials have been used in the manufacture of these water treatments to ensure the best possible results giving your koi the best possible chance to live a healthy and long life. Koi Doc water treatments are of the highest quality, trusted, proven over years of customer use and value for money.

What types of products do you offer?

At Queni Koi Southern, we provide a curated selection of high-quality pond supplies and premium koi food. Our products include innovative items like the Sinking Air Line for seamless pond aeration and advanced koi food such as the JPD Shogun, designed to enhance the health and vibrancy of your koi.

How can I ensure the well-being of my koi?

To promote the well-being of your koi, it's essential to provide them with high-quality food and maintain a healthy pond environment. Our expertly formulated koi food under the trademarked brand Kenko Koi food and our pond supplies are designed to support the health and vibrancy of your aquatic life, ensuring your pond remains a thriving ecosystem.

What is your shipping policy?

We pride ourselves on prompt delivery! We offer free next working day delivery on orders over £100, and we use trusted carriers to ensure your products arrive safely and on time. For more details, please check our shipping policy on our website.

What should I do if I receive a damaged or incorrect product?

If you receive a damaged or incorrect product, please contact us at orders@queni-koi.co.uk as soon as possible. We will replace the product free of charge and cover the return shipping costs for the incorrect or damaged item.

Can I return koi or specially made products?

Unfortunately, once koi have left our premises, we cannot accept any responsibility for them, and they cannot be returned. Additionally, specially made products, such as custom filtration systems, can only be returned if they are faulty or damaged.

How do I cancel my order?

If you wish to cancel your order, you can do so within 14 days of receiving your products. Please contact us at orders@queni-koi.co.uk for authorization.

What is your refund policy?

We will refund all sums paid by you if the items are returned in the condition they were sent. Please allow up to 3-5 days for us to process your return once we receive the items back.

How can I contact customer support?

You can reach our customer support team by emailing us at sales@queni-koi.co.uk or by calling us at 0116 2677053. We're here to help!