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- Pure Sludge Bomb is a natural pond sludge treatment designed to break down sludge, organic waste, and debris that can build up in ponds and filters. Excessive sludge can create problems in the pond ecosystem, including poor water quality, unpleasant odours, reduced oxygen levels, algae blooms, and increased filter maintenance.
- This treatment contains millions of beneficial bacteria and natural enzymes that rapidly digest sludge and organic waste. Sludge Bomb is safe for ornamental fishponds and is suitable for koi ponds, garden ponds, and ornamental pond systems where cleaner water and reduced sludge build-up are needed.
- Using Pure Sludge Bomb is simple. Drop the ball with the activating gel directly into the pond or filter and allow the bacteria and enzymes to begin working naturally. For best results, maintain pond water pH above 7, make sure chlorine reads 0, and carry out regular water changes as part of normal pond care.
- Pure Sludge Bomb is especially useful during spring when the pond becomes more active and during autumn to help prepare the pond for winter. Regular use can help prevent excessive sludge build-up, reduce pond and filter maintenance, support ammonia and nitrite conversion, and create a cleaner, more oxygen-rich pond environment.
- One Pure Sludge Bomb treats ponds up to 20,000 litres. You cannot overdose your pond with this product. Wash hands after use and keep out of reach of children.
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What types of products do you offer?
At Queni Koi Southern, we provide a curated selection of high-quality pond supplies and premium koi food. Our products include innovative items like the Sinking Air Line for seamless pond aeration and advanced koi food such as the JPD Shogun, designed to enhance the health and vibrancy of your koi.
How can I ensure the well-being of my koi?
To promote the well-being of your koi, it's essential to provide them with high-quality food and maintain a healthy pond environment. Our expertly formulated koi food under the trademarked brand Kenko Koi food and our pond supplies are designed to support the health and vibrancy of your aquatic life, ensuring your pond remains a thriving ecosystem.
What is your shipping policy?
We pride ourselves on prompt delivery! We offer free next working day delivery on orders over £100, and we use trusted carriers to ensure your products arrive safely and on time. For more details, please check our shipping policy on our website.
What should I do if I receive a damaged or incorrect product?
If you receive a damaged or incorrect product, please contact us at orders@queni-koi.co.uk as soon as possible. We will replace the product free of charge and cover the return shipping costs for the incorrect or damaged item.
Can I return koi or specially made products?
Unfortunately, once koi have left our premises, we cannot accept any responsibility for them, and they cannot be returned. Additionally, specially made products, such as custom filtration systems, can only be returned if they are faulty or damaged.
How do I cancel my order?
If you wish to cancel your order, you can do so within 14 days of receiving your products. Please contact us at orders@queni-koi.co.uk for authorization.
What is your refund policy?
We will refund all sums paid by you if the items are returned in the condition they were sent. Please allow up to 3-5 days for us to process your return once we receive the items back.
How can I contact customer support?
You can reach our customer support team by emailing us at sales@queni-koi.co.uk or by calling us at 0116 2677053. We're here to help!
